diff options
Diffstat (limited to 'src/org/jivesoftware/smackx/workgroup/packet/AgentStatus.java')
| -rw-r--r-- | src/org/jivesoftware/smackx/workgroup/packet/AgentStatus.java | 266 |
1 files changed, 266 insertions, 0 deletions
diff --git a/src/org/jivesoftware/smackx/workgroup/packet/AgentStatus.java b/src/org/jivesoftware/smackx/workgroup/packet/AgentStatus.java new file mode 100644 index 0000000..9f49033 --- /dev/null +++ b/src/org/jivesoftware/smackx/workgroup/packet/AgentStatus.java @@ -0,0 +1,266 @@ +/**
+ * $Revision$
+ * $Date$
+ *
+ * Copyright 2003-2007 Jive Software.
+ *
+ * All rights reserved. Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+package org.jivesoftware.smackx.workgroup.packet;
+
+import org.jivesoftware.smack.packet.PacketExtension;
+import org.jivesoftware.smack.provider.PacketExtensionProvider;
+import org.xmlpull.v1.XmlPullParser;
+
+import java.text.ParseException;
+import java.text.SimpleDateFormat;
+import java.util.*;
+
+/**
+ * Agent status packet.
+ *
+ * @author Matt Tucker
+ */
+public class AgentStatus implements PacketExtension {
+
+ private static final SimpleDateFormat UTC_FORMAT = new SimpleDateFormat("yyyyMMdd'T'HH:mm:ss");
+
+ static {
+ UTC_FORMAT.setTimeZone(TimeZone.getTimeZone("GMT+0"));
+ }
+
+ /**
+ * Element name of the packet extension.
+ */
+ public static final String ELEMENT_NAME = "agent-status";
+
+ /**
+ * Namespace of the packet extension.
+ */
+ public static final String NAMESPACE = "http://jabber.org/protocol/workgroup";
+
+ private String workgroupJID;
+ private List<ChatInfo> currentChats = new ArrayList<ChatInfo>();
+ private int maxChats = -1;
+
+ AgentStatus() {
+ }
+
+ public String getWorkgroupJID() {
+ return workgroupJID;
+ }
+
+ /**
+ * Returns a collection of ChatInfo where each ChatInfo represents a Chat where this agent
+ * is participating.
+ *
+ * @return a collection of ChatInfo where each ChatInfo represents a Chat where this agent
+ * is participating.
+ */
+ public List<ChatInfo> getCurrentChats() {
+ return Collections.unmodifiableList(currentChats);
+ }
+
+ public int getMaxChats() {
+ return maxChats;
+ }
+
+ public String getElementName() {
+ return ELEMENT_NAME;
+ }
+
+ public String getNamespace() {
+ return NAMESPACE;
+ }
+
+ public String toXML() {
+ StringBuilder buf = new StringBuilder();
+
+ buf.append("<").append(ELEMENT_NAME).append(" xmlns=\"").append(NAMESPACE).append("\"");
+ if (workgroupJID != null) {
+ buf.append(" jid=\"").append(workgroupJID).append("\"");
+ }
+ buf.append(">");
+ if (maxChats != -1) {
+ buf.append("<max-chats>").append(maxChats).append("</max-chats>");
+ }
+ if (!currentChats.isEmpty()) {
+ buf.append("<current-chats xmlns= \"http://jivesoftware.com/protocol/workgroup\">");
+ for (Iterator<ChatInfo> it = currentChats.iterator(); it.hasNext();) {
+ buf.append(((ChatInfo)it.next()).toXML());
+ }
+ buf.append("</current-chats>");
+ }
+ buf.append("</").append(this.getElementName()).append("> ");
+
+ return buf.toString();
+ }
+
+ /**
+ * Represents information about a Chat where this Agent is participating.
+ *
+ * @author Gaston Dombiak
+ */
+ public static class ChatInfo {
+
+ private String sessionID;
+ private String userID;
+ private Date date;
+ private String email;
+ private String username;
+ private String question;
+
+ public ChatInfo(String sessionID, String userID, Date date, String email, String username, String question) {
+ this.sessionID = sessionID;
+ this.userID = userID;
+ this.date = date;
+ this.email = email;
+ this.username = username;
+ this.question = question;
+ }
+
+ /**
+ * Returns the sessionID associated to this chat. Each chat will have a unique sessionID
+ * that could be used for retrieving the whole transcript of the conversation.
+ *
+ * @return the sessionID associated to this chat.
+ */
+ public String getSessionID() {
+ return sessionID;
+ }
+
+ /**
+ * Returns the user unique identification of the user that made the initial request and
+ * for which this chat was generated. If the user joined using an anonymous connection
+ * then the userID will be the value of the ID attribute of the USER element. Otherwise,
+ * the userID will be the bare JID of the user that made the request.
+ *
+ * @return the user unique identification of the user that made the initial request.
+ */
+ public String getUserID() {
+ return userID;
+ }
+
+ /**
+ * Returns the date when this agent joined the chat.
+ *
+ * @return the date when this agent joined the chat.
+ */
+ public Date getDate() {
+ return date;
+ }
+
+ /**
+ * Returns the email address associated with the user.
+ *
+ * @return the email address associated with the user.
+ */
+ public String getEmail() {
+ return email;
+ }
+
+ /**
+ * Returns the username(nickname) associated with the user.
+ *
+ * @return the username associated with the user.
+ */
+ public String getUsername() {
+ return username;
+ }
+
+ /**
+ * Returns the question the user asked.
+ *
+ * @return the question the user asked, if any.
+ */
+ public String getQuestion() {
+ return question;
+ }
+
+ public String toXML() {
+ StringBuilder buf = new StringBuilder();
+
+ buf.append("<chat ");
+ if (sessionID != null) {
+ buf.append(" sessionID=\"").append(sessionID).append("\"");
+ }
+ if (userID != null) {
+ buf.append(" userID=\"").append(userID).append("\"");
+ }
+ if (date != null) {
+ buf.append(" startTime=\"").append(UTC_FORMAT.format(date)).append("\"");
+ }
+ if (email != null) {
+ buf.append(" email=\"").append(email).append("\"");
+ }
+ if (username != null) {
+ buf.append(" username=\"").append(username).append("\"");
+ }
+ if (question != null) {
+ buf.append(" question=\"").append(question).append("\"");
+ }
+ buf.append("/>");
+
+ return buf.toString();
+ }
+ }
+
+ /**
+ * Packet extension provider for AgentStatus packets.
+ */
+ public static class Provider implements PacketExtensionProvider {
+
+ public PacketExtension parseExtension(XmlPullParser parser) throws Exception {
+ AgentStatus agentStatus = new AgentStatus();
+
+ agentStatus.workgroupJID = parser.getAttributeValue("", "jid");
+
+ boolean done = false;
+ while (!done) {
+ int eventType = parser.next();
+
+ if (eventType == XmlPullParser.START_TAG) {
+ if ("chat".equals(parser.getName())) {
+ agentStatus.currentChats.add(parseChatInfo(parser));
+ }
+ else if ("max-chats".equals(parser.getName())) {
+ agentStatus.maxChats = Integer.parseInt(parser.nextText());
+ }
+ }
+ else if (eventType == XmlPullParser.END_TAG &&
+ ELEMENT_NAME.equals(parser.getName())) {
+ done = true;
+ }
+ }
+ return agentStatus;
+ }
+
+ private ChatInfo parseChatInfo(XmlPullParser parser) {
+
+ String sessionID = parser.getAttributeValue("", "sessionID");
+ String userID = parser.getAttributeValue("", "userID");
+ Date date = null;
+ try {
+ date = UTC_FORMAT.parse(parser.getAttributeValue("", "startTime"));
+ }
+ catch (ParseException e) {
+ }
+
+ String email = parser.getAttributeValue("", "email");
+ String username = parser.getAttributeValue("", "username");
+ String question = parser.getAttributeValue("", "question");
+
+ return new ChatInfo(sessionID, userID, date, email, username, question);
+ }
+ }
+}
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